Privacy & Cookies Policy
www.euroglassllc.com is part of Euro Glass LLC. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our company collects the following data:
• When filling up our bottom form: personal identification information (name, email address, phone number, subject).
• By allowing analytic cookies: anonymized screen navigation capture (a video of the users navigation, clicks and time in page that does not collect any written inputs) and analytic data (time of visit, pages visited, and time spent on each page of the webpage, referring site details). Read "What types of cookies do we use?" for more information.
How do we collect your data?
You directly provide Euro Glass with most of the data we collect. We collect data and process data when you:
• Fill our contact form.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
How will we use your data?
Euro Glass collects your data so that we can:
• Answer the questions written by you in the contact form.
• Email you with special offers on other products and services we think you might like.
• Optimize website navigation.
How do we store your data?
Euro Glass securely stores your personally identification data on its website servers and internal databases.
Euro Glass will retain the personal identification data from the contact form until you request its deletion. We will delete your data by erasing the email notification that the contact form generated.
Marketing
Our company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Euro Glass from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, just email us at [email protected].
What are your data protection rights?
Euro Glass would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Euro Glass for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Analytics - Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company uses Google Analytics and Hotjar.
• Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You may also learn more about how Google collects and processes data specifically in connection with Google Analytics. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.
• We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21st of April 2022.
How to contact us
If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: [email protected]
Please note that we do not accommodate walk-ins. Office visits are by appointment only. Please contact us in advance to schedule your visit. Thank you for your understanding!
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